- Free cancellation without penalty until 24 Hours prior to the date of arrival but we will assess a fee of 1 night charge if you must cancel after this deadline
- No-show in-house date amendment 100% charge on 1st night
- Booked credit card should be present upon check in, otherwise guest must pay by new credit card or cash upon arrival at the hotel.
- The reservation must be guaranteed by a valid credit card on the time of booking ( Visa Card, Master Card, K-Net, Maestro)
- A Service Charge of 15% of room rate will be applied to all reservations. This charge is in addition to the room rate per night.
- Single local citizens and/ or residents are not allowed to check in to the Hotel as per local law
- For Couples, marriage certificate is required upon check in
- Rates are per room, per night, vary by arrival date and/or length of stay
- Children from 0-6 can share the room with their parents on the existing bed for free
- Extra adult charge is KD 10.000
- Booked credit card should be present upon check in, otherwise guest must pay on the new credit card or by cash upon arrival on the hotel
- Guest are not allowed to bring food from outside to Hotel premises
- Check in time from 03:00 pm and check out is until 12:00 pm further delay will apply 1 night charge
- Pets are not permitted on the property
- Your personal data shall be handle by us, both manually and through data processing systems
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